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Senior Account Director - West Coast

ABOUT THE TEAM AND ROLE

The Lukens Company (TLC) is an award-winning full-service direct response agency that is seeking a Senior Account Director to join our non-profit division in our Los Angeles, CA office. The non-profit division partners with a variety of museums, animal welfare organizations, social welfare organizations, aquariums, zoos, faith-based missions, and other clients staffed by awesome people looking to make a difference in the world. The Senior Account Director will be responsible for developing and cultivating strong client relationships, providing strategic direction, leading a team, and weaving our clients’ unique needs with industry research and data analytics to produce fundraising campaigns that generate lasting results. This position will report to the Director of Client Services.

WHAT YOU'LL BE DOING

  • Providing strategic leadership for client accounts and directly-managed employees
  • Working with clients to uncover business needs and objectives, craft appropriate strategies, and identify and implement campaigns to help achieve client goals
  • Understanding each client’s unique voice, mission, and donor base to generate new ideas to enhance results
  • Creating and interpreting effective, data-driven analyses to support campaign recommendations
  • Building trusting, collaborative relationships with a diverse array of clients
  • Developing broad industry expertise, discovering new trends, and pioneering new strategies and techniques
  • Managing project schedules and client budgets
  • Ensuring client schedules, campaigns, and programs are executed accurately and on time
  • Promoting collaboration across all agency departments and fostering synergy within your team
  • Providing team leadership that rewards creativity, accountability, and excellence in client service
  • Recruiting new clients and opportunities that fit in with the company’s mission
  • Promoting new products offering to clients within their scope of needs
  • Managing (and expanding, as needed) a team of people who are empowered to learn, grow, experiment, pursue opportunities, and lead a healthy work/life balance

WHAT WE'D LIKE TO SEE

  • Bachelor’s degree in business, marketing, or communications
  • At least 10 years of related experience, preferably in an agency setting within the direct response fundraising/marketing industry
  • Demonstrated track record of client relationship development and service
  • Proven ability to manage teams working cross-functionality within an organization
  • Solid experience in formulating and driving long-term strategic account plans and strategies
  • Advanced negotiation, communications, and writing skills
  • Comfortable thinking strategically about execution of work as well as account management
  • Self-starter with demonstrated capability to mange multiple projects and think on your feet 
  • Strong organizational skills and meticulous detail-orientation
  • An ear for copy that sings and an eye for designs that pop
  • Excel ninja and a PowerPoint maestro
  • Adept at problem solving and resolving conflicts
  • Ability to manage and direct 3 to 4 employees
  • Passion for our mission and making the world a healthier, happier, safer place for ourselves, people around the world, and the next generation
  • Experience with cultural organizations a plus

WHAT WE OFFER

  • Competitive compensation
  • Generous PTO and holiday observances 
  • Medical, dental, vision, life, and disability insurances
  • 401(k) program 
  • Paid maternity leave   
  • Collaborative and entrepreneurial work environment 
  • The opportunity to be part of a friendly, hardworking, and diverse team excited about producing high quality work and delivering great results for our clients

ABOUT US

The Lukens Company (TLC) is an award winning full-service direct response agency that has been providing marketing and fundraising services to political and non-profit clients for over 30 years. We innovatively use digital, data, and technology to support the fundraising and marketing efforts of political, non-profit, cultural, and advocacy organizations. We are dedicated to our mission of innovating ideas, inspiring actions, and getting results for our clients and are passionate about making the world a healthier, happier, and safer place for ourselves, people around the world, and the next generation. Join us!

The Lukens Company is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

READY TO APPLY?

If interested, email eaguiar@thelukenscompany.com with “Senior Account Director” in the subject line and include your resume and salary requirements.