For us, TLC starts with dedication to our client's mission and being committed to their goals. It means putting our clients first, not simply with great strategy or novel creative approaches or state-of-the-art database marketing, though we bring all that and more to the table. It's also providing the best possible service, continuous communication and great follow-through. Taking care of the details and handling the little problems. It means being concerned and involved with our all of our clients not just as clients . . . but as people.

This philosophy isn't just about our work ethic; it extends beyond our client relationships to TLC employees and in a larger sense, to people in our communities and in our nation. Each year, TLC devotes hours of time to company-sponsored community service projects. We've built homes for families with Habitat for Humanity, mentored young school children through the Lunch Buddy program at Arlington County's Glencarlyn School, conducted food drives, given blood at Alexandria Hospital and even celebrated our 10th anniversary by having the entire company volunteer as counselors to children with AIDS at Paul Newman's Hole In The Wall Gang Camp in Florida.

So if your direct response program is in need of a little TLC, a new creative approach, better targeting, competitive pricing, or more complete management, please give us a call. TLC is who we are.

      Sincerely,

      Walter G. Lukens
      President